
COMPLAINT RESOLUTION POLICY
Rationale
In providing a high quality education that is relevant to the needs of the students Czech and Slovak School of Sydney recognises the importance of parental support and involvement in the school. The basis of relationship between all members of the school community (staff, children, parents) will be one of mutual respect.
In providing a high quality education that is relevant to the needs of the students Czech and Slovak School of Sydney recognises the importance of parental support and involvement in the school. The basis of relationship between all members of the school community (staff, children, parents) will be one of mutual respect.
Aims
To ensure that all members understand and support the school´s position in relation to standards of behaviour.
Implementation
The members of the school community will:
- Provide positive role models.
- Support school rules, codes of practice, programs, activities and decisions.
- Support the implementation of all school policies.
- Promote a positive image of the school.
- Provide support and actively participate in school events and extra curricular activities.
- Acknowledge and accept the school protocol for complaint resolutions.
- Have high but realistic expectations of all members of the school community.
- Respect the rights and the property of the host school.
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