Incidents vary in complexity. These guidelines provide a framework for action and would not necessarily be followed in all cases. At Czech and Slovak School of Sydney, the possibility of such incident/s is extremely remote due to limited number of teaching hours and non provision of outings and excursions, however the following 4 principles must be followed:
- Provision of clear accurate information
- Description of action to be followed
- Provision of help for all affected
- Maintenance of normal school program
- Obtain accurate information. Deal only with substantial facts.
- As soon as possible, inform staff, especially those most directly involved, and the Principal. Inform close friends and family individually. Allow questions and discussion as they arise. Dispel rumours.
- Approach the Community Languages Program and/or the NSW Department of Education and Training to appoint a skilled Support Team to assist in the management of the incident. The team may include staff members, counsellors, external DE&T personnel, support agencies etc. The size and composition of the team will be related to the nature of the incident.
- To ensure that prompt assistance is provided to students, parents and caregivers consent unequivocally to Medical Attention – Consent. It is the parent´s/ caregiver´s responsibility to inform the school of any ongoing illness – allergies of the students and steps required to thwart an escalation of the problem.